QuietRedact
QuietRedact

Support

Help with detection, redaction, export and Pro

QuietRedact finds names, addresses, emails, phone numbers, IBANs, card numbers, IDs and faces in PDFs and images, lets you correct every box by hand, and exports a permanently flattened file. All document processing happens on your iPhone or iPad.

Common questions

Something was not detected

Something was detected that should stay visible

Tap a highlighted box in the review screen to turn it off. Only the boxes that are switched on are burned into the export.

The export failed or the file will not open

Is the redaction really permanent?

Yes. QuietRedact does not draw removable black rectangles on top of a PDF. Each page is rebuilt as a flattened image page, so covered text cannot be selected, copied or recovered in Preview, Acrobat or any other PDF tool. Verify this yourself: open an export and try to select the text underneath a black box.

Pro is missing after reinstalling or on a new device

Open the Pro area and use Restore Purchases while signed in with the same Apple Account you bought with. Purchases belong to the Apple Account, not to the device.

How do I cancel a subscription?

Subscriptions are billed by Apple and are managed in your device settings under your Apple Account → Subscriptions. Deleting the app does not cancel a subscription. See Apple's subscription help.

Contact

Email oskarpolster.business@gmail.com and include your iPhone/iPad model, iOS version, app version and a short description of what happened. Never send us an unredacted document, a bank statement, an ID or payment details. A description of the problem is enough.

Phone: +43 681 206 54949